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How to identify for actual product returns from customers in SAP?

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Hi Guys,

 

Can any one help me in solving my queries please?

 

I am a SOX consultant and doing sox compliance/testing for a company. We have a control in the process Ship and debit claims and Supplier rebates, as mentioned below.

 

Control 11: Claims team to report product returns from customer to the company via S&D claim submission to supplier & notify AP to monitor supplier's debit note.

 

I am not able to populate the actual returns from the customers to the company for my testing purpose.

 

We have a GL account for accruing SND claims, when the products are actually returned to the company, how can i identify for such cases in that accrual account. What is the movement type used? Is there any parameter where i can rely on it to believe it as product returns from customers to the company.

 

Hope my query is clear. I need this information very urgent.

 

Thanks in advane.


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