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Unable to delete attachments from dispute case

Hi,

 

When I'm trying to delete attachments from Various folder under linked objects in dispute case, below error message is displayed.

Linked objects screen shot is attached for your kind reference.

 

Please help.

 

You cannot change this system node manually

Message no. UDM_MSG015

Diagnosis

You are trying to change, add or delete an object in a record node that, according to the record model, is reserved for the system.

This object should only be changed by the system and not manually.

System Response

The action is not permitted.

Procedure

Use objects and records nodes from the customer area for your changes.


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