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PI - CRM integration

Hi,

 

I have a query wrt integration of PI with CRM. I am listing down the points on a higher level as per my understanding :

 

Case 1 : When CRM is sender system :

 

At CRM level :

 

> There are Bdocs existing in CRM

> These Bdocs are converted to Idocs in CRM middleware

> These Idocs are sent to PI using XIF adapter

 

At PI level :

 

> The scenario remains as how we configure for sender idocs.

 

Hence, going forward I would require to identify the Idocs which the CRM can send and go ahead with Idoc configuration in PI.

 

 

Case 2 : When CRM is receiver system :

 

On basis of Case 1, configuration will be done as per Receiver Idoc scenario and CRM will be receiving Idocs and converting to required Bdocs for further processing.

 

 

Regards,

 

Harshit


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