HI Gobi,
How are you? thanks a ton for all your help.
I want to open case in change mode because its not updating it without it. I have wrote below code for that but its still giving error that backend object is not found.
cl_crm_cmg_manager=>open_case(
EXPORTING
IV_CASE_EXT_KEY = CASE_ID " case id
IV_MODE = IF_SRM_SP_ENQUEUE=>MODE_EXCLUSIVE.
Can you suggest me in this? So I can open it and add notes into this.